Day 30, Lenovo’s missing laptop saga still continues

post Category: ThinkPad, service — sipp11 @ 7:17 pm — post Permanent
postJune 14, 2008

Just to let you guys know that I still haven’t got my laptop; even though this is 30th day. Not only have I contacted numbers of representatives, but also from many departments as well. They still couldn’t locate "really" where my laptop is while one of reps claimed that he knew; eventually that was just an excuse from a frustrated customer, I guess.

I don’t really understand how Lenovo managed laptop arrival and departure to/from their repair center. It’s really a mess. I will post details later how this saga really is. Sounds like I’m not going to get my laptop back soon.

Popularity: 2% [?]

« Lenovo (IBM?) Service Feedback
shopping experience @HP Home Store »

1 person has left a comment

#1

Sorry this has turned out to be painful for you. Thanks for sharing your information in the Lenovo forum - I feel confident we can help get this resolved for you.

Mark

[Reply]

Mark_Lenovo wrote on June 16, 2008 - 9:56 pm
You can leave a response, or trackback from your own site.

Write Your Comment

Comment Guidelines: Basic XHTML is allowed (a href, strong, em, code). All line breaks and paragraphs will be generated automatically.

You should have a name, right? 
Your email address, I promised I won't tell it to anyone. 
If you have a web site or blog, you can type the URL right here. 
This is where you type your comments. 
Remember my information for the next time I visit.